RETURN POLICY
Return Policy
Thank you for shopping with us! We take pride in offering high-quality products and ensuring customer satisfaction. To maintain the integrity of our policies and streamline the shopping experience, please carefully review our return policy below:
No Returns for the Following Reasons
1. Wrong Size
-
We do not accept returns due to incorrect sizing. Please refer to the size chart or contact our customer support team before making your purchase to ensure proper fit.
2. Buyer’s Remorse
-
All sales are final. We do not accept returns or exchanges if you decide you no longer want the item after purchase.
3. Incorrect Color Selection
-
Items cannot be returned due to selecting the wrong color. Please double-check your choice before completing the purchase.
4. Changed Mind
-
Returns are not accepted if you change your mind about the purchase.
​​
*We encourage you to carefully review your order before finalizing it to ensure it meets your preferences.*
Defective or Damaged Items
If your item arrives damaged, defective, or incorrect due to our error, we are happy to offer a replacement or a refund. To initiate this process, please contact us within 48 hours of receiving your item and provide:
-
Proof of purchase (order confirmation or receipt).
-
Clear photos showing the defect or damage.
*Please note that the return will not be accepted if item shows signs that it has been worn, used or altered.*
​
Contact Information
If you have questions about this policy or require assistance, please contact our customer service team at support@elevateddesigncreations.com or (888) 871-5752. By placing an order, you agree to these terms.
We appreciate your understanding and thank you for your support!
​